NHS appointments – 3
Yes there is more. Different department at the K&C this time.
Some of you may know that I am a bit deaf, so I have the pleasure using hearing aids.
Anyway back in January I had a followup appointment to see how I was getting on with the retuned aids. I commented that there are some slight issues (mainly sibilance causing a slight crackle) and was advised that some of them should be sorted with the new lot of aids due in late February and so would I mind being a training guinea pig. I said that of course I would be delighted and so a note was put onto my record on the computer that I was to be contacted in February and if I wasn’t could I give them a shout in early March.
Come early March I am at the K&C anyway (having the pre op for the cornea) so I wandered into Audiology and asked about the appointment. Only to be told that there was nothing on the computer for me and no I couldn’t have an appointment – get my GP to book it. I pointed out that that was ridiculous since the audiologist had told me to just ask for an appointment directly in early March if I hadn’t heard anything (pun intended). So eventually the receptionist decided that she would book me in for an appointment and I should get details in writing in the next few days.
With all the running round with decorating and getting things straightened out around the house whilst I could do so before the operation, and then since the operation; to be honest I forgot about it. I think I have just got used to the slight crackling effect that I get.
A week ago a letter shows arrives with an appointment for me in May.
I wonder now – is this the appointment that the receptionist was going to book “that I should get in writing in a few days”, is it an appointment that the computer has triggered because I am due in anyway or has the audiologist realised that I hadn’t been in?
No idea – will report back when I know.
